Returns & Exchanges

At Thrivin, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to your training as quickly as possible.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your gear in its original packaging.

3

Drop Off Package

Affix the label to your package and drop it off at any authorized carrier location; be sure to keep your tracking receipt for updates.

4

Receive Refund or Exchange

After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing